The Madison Geeks Group - Madison, Wisconsin

Shane Cooper

Had a special request question that didn't necessarily require service, and Tony (if I remember correctly) was eager to help me solve the problem. It turned out I simply needed to adjust my technique with a particular piece of hardware. I offered to pay for the valuable information I was given during our 3 minute discussion but he just said throw us a review 🙂 The atmosphere and was cozy and inviting plus the gentleman I spoke with came across as really down to earth and genuinely interested in helping me SOLVE the problem, not just sell me service. Very impressed 10/10

Curtis Mahoney

I built a computer from parts and ended up with a hardware issue. I took it into the shop and they diagnosed the faulty part, and were open to communicating with me throughout the process.

Ultimately I decided to retrieve the computer and install a replacement motherboard myself. They were understanding and had the computer put together and ready to pick up between the time I made the call to when I showed up at the shop twenty minutes later.

Amy Guenthner

Quick review: Had to cancel an appt two hours before the scheduled time. Andy was super helpful and kind. Will ABSOLUTELY reschedule when I can. Gotta run! 🙂

Lynette Willsey-Schmidt

Do not go here. They used to have pretty good service for decent prices. They have gone downhill. I paid a ridiculous amount of money for them to have my computer for 6 weeks. My computer came back to me with the original problem resolved but they broke my fan and ruined my audio on my computer. They refused to fix those problems without charging me even more money. I will NEVER return here.

Trevor Smith

I would avoid this place if I were you. I was estimated $190 and was charged $389 without a call to notify me of the price change. Additionally, they were very slow. I gave them the laptop on 3/13 and got a call it was done on 4/9 (27 days total).

I am a software dev and have built my own computers for years. I went in to get a charging port replaced on a laptop. This is not a complicated order, but it does involve soldering so I needed someone to with a solder gun to do this. The final price was 205% more than the quoted price. There was no notification of this increase.

I choose this place for the good reviews, but after working with them I am baffled how they got those reviews. I would avoid this place if I were you.

Roman Reynolds

Super impressed with these guys. The repair rates are reasonable and the staff is friendly and knowledgeable. I brought my rig in to repair the liquid cooling fan. Mike analyzed my machine and besides replacing the cooling system also suggested additional improvements to make the rig faster. My rig has never run as good as it does now. I will always use Madison Geeks Group for all my computer repairs in future. Mike, you rock!

Jeff LaChance

Great Service and Knowledgeable Professionals. I supplied the parts and they assembled the computer. They even replaced a part that wasn't going to work with one they had in stock. This computer should last a long time!

Darrell McCaslin

We had a scientific instrument running on an XP box which quit booting for unknown reasons beyond our expertise. The controlling software/hardware is not compatible with current operationg systems. In house IT refused to get involved which made a $150,000 brick out of the instrument
I contacted MGG rocket repair and delivered our computer to them explaining I had gotten it to boot before it died, but it only ran about 30 min and shut down to never boot again. We did confirm the harddrive was still operational. So Luke the Technician cloned our drive to a new solid state drive and was able to get another system box they had. It booted in XP. He moved the boards to the new box updated drivers, and the system seemed to be working. While we haven't confirmed the calibrations yet, we did confirm the new box was controling the instrument.
The service and assistance was extrodinary. The staff very friendly and efficient at getting us a workable system. Costs were very reasonable and the turn around quick. My compliments to Luke the Tech in helping us rescue a $150,000 brick back to a working scientific instrument.