Walmart Supercentre - Pickering, Ontario

Tita Friday PH

My first-ever Walmart visit happened right here in Ajax, Canada, and not in the US—who would’ve thought? As a Filipino visiting this massive store, I was blown away by the variety of products. It felt like stepping into a shopper’s paradise!

Of course, my mission was clear: find Hot Rods for my only child—the one thing he specifically asked for. I was thrilled to finally spot them since Walmart is the only store here that carries them. Unfortunately, their stock was limited, so I couldn’t hoard as many as I wanted. Still, mission (partially) accomplished!

Beyond Hot Rods, I couldn’t help but marvel at the sheer range of items Walmart offers. The festive cookies and pastries on display screamed holiday vibes, while the deli and ready-to-eat sections offered so many tempting options. And let’s not forget the endless chip and snack aisles—they’re a junk food lover’s dream! I could’ve spent hours just walking around and exploring.

Overall, it was a fun first visit, and I’ll definitely be back. Fingers crossed they restock on Hot Rods by then!

amangll

Walmart has got rid of plastic bags, but they have succeeded in finding another way to fill our landfills. Now they have these non-biodegradable blue bags. Blatant greenwashing. I ordered online to have them deliver to my place. Have a look at the number of non-biodegradable bags they left at my door. Thought it was time to call out the hypocrisy in replacing plastic bags with cloth bags to fill our landfills.

Secret shop Shop

For over a month now, my experience at the Walmart at Brock Road and Highway 401 in Pickering has gone from frustrating to downright disheartening. As someone who visits the store daily—often multiple times a day—and spends hundreds to thousands of dollars each month, I feel targeted and treated unfairly.

Not only have I been falsely accused of stealing scanners, but the employees in certain departments have made it their mission to make my shopping experience unnecessarily difficult. Despite the store having the items I need in stock, they go out of their way not to restock at the beginning of the day or even overnight. It feels deliberate and incredibly unfair.

Karen, for instance, complained that she has a problem with me coming to the store at opening, simply because I want to spend my money and buy products. How is that a problem for a paying customer? Curtis, the manager, has treated me with open disrespect, and it’s clear that as a minority, I’m being unfairly targeted.

All I’m saying is that as a customer, I shouldn’t have to waste my time and gas just because certain employees in that department have taken it upon themselves to make things harder for me. I’ve remained loyal to this store despite the poor treatment, but the way I’ve been treated is unacceptable and hurtful.

Walmart needs to hold their staff accountable for creating such a hostile environment for a loyal customer like me. It’s not too much to ask to be treated with basic respect and fairness.

The garden center is overstocked with everything that i come to buy but they won't bring it out on purpose

Jharna C

I ordered groceries on Uber eats on October 17,2024 and received yogurt that had expired on October 4, 2024. How are you not checking and removing expired dairy products from your shelves Absolutely disgusting. I’ve complained on Uber and still have not received a response.

Mathu Thana

Huge shout out to Alka (manager) at the Brock location in Pickering. We had been trying to deal with a return of an item purchased online for almost two months without resolution by calling the support number. We finally decided to go in store to speak with someone in person. Alka came out of her lunch break and was able to resolve our issue within a matter of minutes. Amazing service!

Shawn Christo

Can't remember when last I went Walmart but it's just a reminder of why I stopped. Carts randomly in the main aisles, along the back wall, shoes scattered through the aisle and worst part? The men's restroom at the rear of the store smelled so disgusting as if i was in a 1 star campground site.
There were even employees that came into the bathroom but it doesn't appear to bother them? Perhaps nose blindness really is a thing?
If employees have to use these facilities and also handle food, where does the sanitary aspect come into play?

JC

I recently visited the Walmart location at Brock Rd and Kingston Rd, and I had an unpleasant experience with an associate named Jenet. When I asked for assistance with returning an item, they seemed dismissive and unhelpful, making me feel like I was an inconvenience. Their attitude was unprofessional and did not reflect the level of service I’ve come to expect from Walmart.

I hope management can address this behaviour to improve the overall shopping experience. I also asked how to pronounce her name to make small talk as she was processing my return, and she said, “It doesn’t matter and is none of your concern.” - very rude and disrespectful. There is a way to address things and this was not the way to do it.

Devin Kucumber

Went to this walmart multiple times before and had no issues spending my money there. But recently this store has changed and for some reason managers have gotten more rude with me and I've done nothing wrong. As a collector I come there spend money if I know the product is there. I used to get helped all the time no problem with product that was on the shelf or on hand as employees would have scanned it and confirmed product I was after in in the back room and shelfs were empty. Without a reason now things have changed and I can no longer get the product I'm looking for even tho it's sitting in the back of the store. Haven't you herd of customer service. Clearly not cause my money meanes nothing to them and pushing product out from the back that I'm willing to spend money on is no important..